Trainee Franzi

"Hi, I am Franzi, 18 years old and am doing my apprenticeship as a wholesale and foreign trade clerk at HBS. I currently work alternately in the sales and purchasing departments.

My working day starts at 8 a.m., the first thing I do is process incoming mail, open letters and distribute them to the responsible contact persons, then I process the mails in our general e-mail inbox. I enter orders and inquiries from customers into our system, send order confirmations and quotations, and I can contact my colleagues at any time if I have any questions about articles. My lunch break starts at 12:00, which I spend with my trainee colleague Jenny and other employees in our lounge. In the afternoon I talk to customers on the phone, clarify any ambiguities regarding your orders or help you with questions about our products. In purchasing I check the order confirmations of our suppliers, check the prices and enter the delivery dates into our system. In the case of overdue deliveries, I send a reminder for the delivery and telephone suppliers to inquire when the goods will be shipped."

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Exam passed

Exam passed!

HBS congratulates Jenny on her graduation as an Office Management Clerk!

Dennis

Ex Trainee Dennis

"During my training as a warehouse clerk, I worked closely with the purchasing, sales and production departments."

Thomas

Ex Trainee Thomas

"Anyone who enjoys technology is in good hands at HBS," says Thomas, an electronics technician for industrial engineering.

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Ex Trainee Daniel

"During my training as a salesman, I worked in all departments at HBS."